Refund Policy

At Zen Yoga Studio, we are committed to offering a fair and transparent refund policy for our valued community members. Understanding our guidelines ensures a smooth experience when booking classes, purchasing packages, or changing plans. This article details everything you need to know about requesting and receiving refunds at our studio.

Refund Eligibility

Yoga class fees and package purchases are eligible for refunds only if requested at least 24 hours before the scheduled class start time. Refunds are not available for missed classes or no-shows, as reserved spots are held specifically for you. Special workshop and event tickets may have unique refund terms.

How to Request a Refund

1. Log in to your Zen Yoga Studio account from our website. 
2. Visit the My Bookings section to locate your class or package.
3. Click Cancel/Request Refund next to the relevant item.
4. Follow the prompts and confirm the refund request.

Refund Processing & Payment Methods

Refunds are processed using your original payment method within 5-7 business days. If you purchased with a class package or store credit, the equivalent value will be restored to your account. For credit card purchases, check with your provider for timelines after refunds are issued.

Special Cases and Non-Refundables

Physical products, downloadable material, and late-cancelled or missed sessions are non-refundable. Workshops and special events may have distinct refund requirements—always check event details. For extenuating circumstances, contact our support team for guidance; we are here to support your well-being and satisfaction.

Conclusion

Our refund policy at Zen Yoga Studio is designed for clarity and fairness, supporting your practice and peace of mind. Please review event-specific terms and reach out with any questions—our team is always ready to assist, ensuring your yoga journey remains positive and stress-free.